Terms & condition

adsexchange.in, (hereinafter referred to as `adsexchange.in`), registered at Prestige Tower Amrapali Marg, Block E, Vaishali Nagar, Jaipur, Rajasthan 302021, is committed to protecting our customers’ personal information, we value your trust & respect your privacy. We have created this Privacy Policy to help you understand how we collect, use and protect your information when you visit our web, adsexchange.in WAP sites and use our services. If you do not agree to the terms of the policy, please do not use or access adsexchange.in website, WAP site or mobile applications.

As per laws and regulations applicable in India, this policy is just for your information and is not intended to limit or exclude your rights.

1. One Email ID One Registration Allowed.

2. Minimum Rs. 500 should be in your wallet for use any services.

3. Minimum Rs. 500 should be loaded online in your wallet.

4. KYC Required.

*applicable only when level wise escalation is followed.

Membership Cancellation Policy

Level 1:

If any user voilate above Terms & Conditions, membership will be discontinued and Membership fees will not refundable.

Level 2:

Any user want to cancel their membership, they have to write a mail on support@adsexchange.in within 48 hours of activation, we will refund accordingly to our distribution.

Level 3:

Or click here to escalate to Grievance Officer.

*Applicable only when level wise escalation is followed.

We recommend that customer sends us a query/grievance by login in his adsexchange.in account and using the ‘Help and Support’ section. It is also recommended that the customer writes his complaint reference number provided by our customer care team in all further communication with us regarding a particular issue. This enables us to get more details about the customer and the query quickly and helps to resolve the query faster.

Turn Around Time For Queries, Concerns, Complaints

Suitable timelines have been set for every complaint depending upon the investigations which would be involved in resolving the same. Here are the estimated timelines at various levels of queries/escalations

  • First response to a user’s query/ concern – 48Working Hours
  • Follow-up queries – 72 Working Hours
  • Escalated cases – 7 Working days
  • Customer grievances – 15 Working days
  • Concern raised to Nodal officer – 15 Working days
  • NEFT to user’s bank account – 7 Working days